Contact Us
We have always aspired to be your “friendly local (online) craft shop”. With friendly faces, a desire to help someone see their creative potential or to just to simply help a beginner see the difference between Dark Blue and Indigo. At the core of Crafty Arts is a deep and fundamental belief that everyone is creative in one way or another. Whether it’s with a paintbrush, making beautiful cards or working with clay, we firmly believe that we should all “be creative daily"
We’re committed to giving the best possible price and being honest, we just really love what we do.
Call us, email us, live chat us, we promise we won't bite!
We recommend calling our Customer Service Team if you wish to:
- Cancel an order (before dispatch)
- Amend an order’s delivery address (before dispatch)
- Place an order over the phone
Phone Number: 0203 832 8585
Monday - Friday: 9am - 5:00pm
Early May Bank Holiday - Monday 4th May: Closed
Spring Bank Holiday - Monday 25th May: Closed
Easter 2026 - UK Customer Service Opening Times
Thursday 2nd April: Open
Friday 3rd April: Closed - Good Friday
Saturday 4th April: Closed
Sunday 5th April: Closed - Easter Sunday
Monday 6th April: Closed - Easter Monday Bank Holiday
Tuesday 7th April: Open
Christmas 2025 - Customer Service Opening Times
Wednesday 24th December: Open
Thursday 25th December: Closed
Friday 26th December: Closed
Saturday 27th December: Closed
Sunday 28th December: Closed
Monday 29th December: Open
Tuesday 30th December: Open
Wednesday 31st December: Open
Thursday 1st January: Closed
Friday 2nd January: Open