Whenever you have given us your consent to use your personal data, you have the right to change your mind at any time and withdraw that consent. You can withdraw consent by;
• Contacting us via email
• Contact us via telephone
• Contact us via mail
Although Crafty Arts is active on most social media platforms, as a rule, we do not engage in customer account, consent acceptance & withdrawal or account management queries via these platforms as these platforms are not owned by ourselves and we cannot be held liable for any communication or data that is unencrypted on these platforms.
You have the right to stop the use of your personal data for direct marketing activity through all channels, or selected channels. We must always comply with your request.
You have the right to ask for a copy of your personal data at any time and under GDPR, this request is free of charge. If a request is made, we will provide any and all information applicable to your request. We ask that you put your request in writing and send this to:
Data Controller, Crafty Arts Ltd, Creative House, Bryant Avenue, Romford, Essex, RM3 0AP
Data Protection Act 1998 (‘the Act’)
We are registered under the Data Protection Act and comply with the Act in all our dealings with your personal data.
What Crafty Arts May Collect
When you shop at Crafty Arts Limited, we will ask you to input and will collect Personal Information from you such as, but not limited to;
*All payment information is captured securely and details of this are noted further down in the Policy
We may also collect, and our third party providers of advertisements and content may collect, information about where you are on the internet (e.g the URL you came from, IP address, domain types like .co.uk and .com), your browser type, the country and telephone area code where your computer is located, the pages of our website that were viewed during your visit, the advertisements you clicked on, and any search terms that you entered on our website ("User Information").
Please be aware this site is being monitored and may capture information about your visit that will help us improve the quality of our service, or be used to present you with Crafty Arts Limited products which are relevant to your browsing history when you visit other websites. In using this site, you are consenting to us doing so.
You can visit our website without telling us who you are and without revealing any information about yourself. If, however, you use our site you will need to register and you will be asked to provide certain information such as your contact details. We will store this data securely and how we store this can be found further down in the Policy.
How Crafty Arts May Use Your Data
Crafty Arts collection of personal data is used in a variety of way such as, but not limited to;
If you do not want us to use data in this way, or to pass your details on to third parties for marketing purposes, contact us directly at firstname.lastname@example.org
Disclosure of Data
We do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment process. In this case, the third party will not disclose any of the details to any other third party.
We may disclose your personal information to third parties:
You should be aware that if we are requested by the police or any other regulatory or government authority investigating suspected illegal activities to provide your Personal Information and /or User Information, we are entitled do so.
Third Party Services
To find out more about cookies, including seeing what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org
If you do not wish to accept cookies from our website, please leave this site immediately and then delete and block all cookies from this site. Alternatively, you may opt out of receiving information from us by e-mail, telephone or post. Our phone number is 0207993579 or you can e-mail us (Click Here) and filling out the form.
If a user has opted in to receiving electronic correspondence from Crafty Arts, our marketing emails include use of a tracking pixel. By opting in to receiving electronic marketing from Crafty Arts, the user is consenting to the use of tracking pixel. A tracking pixel is used in the same way as cookies are used in web browsers. Tracking pixels are a normal part of electronic mail marketing and Crafty Arts use a tracking pixel to gather data on email activity such as, but not limited to, device, IP address, open time, link activity and website activity if a user clicks through to our website from our email. We use this information to create a better email marketing experience, help personalise emails and tailor a personalised shopping experience for all users who opt in to hear from us. If at any time a user wishes to no longer hear from us, or no longer consents to the terms of receiving electronic correspondence from us using this pixel, an unsubscribe link is found at the bottom of every email, and you can always contact us – we are happy to help.
We endeavour to take all reasonable steps to protect your personal information. However, we cannot guarantee the security of any data that you disclose online and we will not be responsible for any breach of security unless this is due to our negligence or wilful default. There are many areas in which we ensure data security and these measures are set out below;
All transaction information passed between merchant sites and Sage Pay’s systems is encrypted using 128-bit SSL certificates. No cardholder information is ever passed unencrypted and any messages sent to your servers from Sage Pay are signed using MD5 hashing to prevent tampering. You can be completely assured that nothing you pass to Sage Pay’s servers can be examined, used or modified by any third parties attempting to gain access to sensitive information.
Encryption and Data Storage
Once on our systems, all sensitive data is secured using the same internationally recognised 256-bit encryption standards used by, among others, the US Government. The encryption keys are held on state-of-the-art, tamper proof systems in the same family as those used to secure VeriSign's Global Root certificate, making them all but impossible to extract. The data we hold is extremely secure and we are regularly audited by the banks and banking authorities to ensure it remains so.
Sage Pay’s systems are scanned quarterly by Trustwave which are an independent Qualified Security Assessor (QSA) and an Approved Scanning Vendor (ASV) for the payment card brands.
Sage pay is also audited annually under the Payment Card Industry Data Security Standards (PCI DSS) and is a fully approved Level 1 payment services provider, which is the highest level of compliance. We are also active members of the PCI Security Standards Council (SSC) that defines card industry global regulation.
Please be aware this site is being monitored and may capture information about your visit that will help us improve the quality of our service, or be used to present you with Crafty Arts Limited products which are relevant to your browsing history when you visit other websites.